Lands' End Inlet Part-time Service Associate - Rochester,NY Job Listing at Lands' End in Rochester, New York (Job ID 124292BR)

Retail

Lands’ End is a premier source of apparel and gear for women, men, kids and the home – sold by catalog, online, and at over 200 Lands’ End Shops at Sears. Since 1963, we’ve earned a reputation for quality, value and exceptional customer service embodied by one simple promise: everything we sell is Guaranteed. Period.® Lands’ End is a proud member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies.

The Lands’ End Inlet has immediate openings for Sales Associates who share our commitment to quality and service and are focused on providing every customer with an extraordinary shopping experience.

Positions are part-time, approximately 25 hours per week.

Job Responsibilities: •Drives sales by utilizing approved consultative selling practices to identify customer needs and provide appropriate solutions; this can include suggesting outfitting options and related items to generate multiple unit sales, providing fitting room assistance, and participating in customer outreach activities •Provides highest degree of customer service; including courteously, conversationally greeting customers, adjusting individual customer attention based on store traffic, suggesting solutions based on customer interests and needs •Maintains knowledge of Lands’ End website navigation and leverages this option for customer solutions when the product is not available in the store •Processes customer transactions efficiently using the POS and online system, including sales, returns, exchanges, etc. in accordance to authorized procedures •Maintains knowledge of Lands’ End products and services, along with current fashion trends to enhance level of customer service and generate sales •Performs markdown and other promotional activities as needed •Responsible for stock replenishment and adhering to visual brand standards. Qualifications: •Excellent selling skills •Ability to communicate effectively with customers and fellow employees •Ability to receive feedback and take action when appropriate •Ability to follow written and verbal instruction and meet deadlines on projects/tasks •Flexible and adaptable to change •Knowledge of Lands’ End merchandise is strongly preferred •Previous experience in retail strongly preferred •Availability and flexibility to work varied hours to support the needs of the business •Ability to stand for long periods of time •Ability to lift boxes up to 40 pounds

A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:

• Medical and Dental Plans
• Health Care and Dependent Daycare Flexible Spending Accounts
• Short and Long-Term Disability
• Company Paid and Optional Life Insurance
• Business Travel Insurance
• Merchandise Discount
• Adoption Assistance
• Kmart Advantage Rx
• ConSern Loans for Education
• Worklife Solutions
• Voluntary Benefits
• Commuter Benefits
• Sears Holdings Corporation Associate Stock Purchase Plan
• 401(k) Savings Plan
• Vacation Time with Personal Days
• National Holidays
  

An Equal Employment Opportunity Employer.