Installer Lead, Residential SE Job Listing at Lennox in DENVER, CO

Consumer Products, Materials & Construction

Installer Lead, Residential SE
Req #: 11219
Division: SE - #139 Service Experts Heating and Air Conditioning, Denver
Location: DENVER, CO US
Travel Involved: 20%
Job Type: Full Time
Job Level: Experienced
Education: HS Diploma or Equivalent
Skills:
Category: Maintenance/Repair
Benefits: Lennox International offers an excellent salary and benefits package including competitive retirement plans. Our health benefits include medical, dental and vision insurance. Lennox International also offers employees basic life and AD&D insurance, a scholarship program and employee tuition reimbursement.

NO PHONE CALLS PLEASE. Lennox International Inc. and its subsidiaries are fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, creed, color, sex, sexual orientation, age, national origin, religion, disability, genetics, veteran's status, or any other category protected under federal, state or local law.
Company Information:
Innovate your career.

When you choose
Lennox International, you know you're getting the best.

That is why when you work at Lennox International, you know you are
among the best.

As a leading innovator of home and
commercial, heating, cooling, refrigeration, air-quality, and related
services, Lennox International is committed to helping our people
innovate our products and their careers.

Join over 12,000
employees worldwide who build our heritage of integrity and
innovation. At Lennox International, we make your home, your
businesses, and your work, a better place.
Job Description:

Requirements
Responsible for the complete and satisfactory
installation of residential HVAC equipment and accessories. Oversees
the work of Install Helpers to ensure work is performed correctly.
Communicates with customer to answer questions, resolve problems, and
ensure complete customer satisfaction. Works under the direction of
the Field Supervisor or Branch Manager.

Works under
minimum supervision to install HVAC equipment and accessories in the
customer’s home. Installs heating, air conditioning,
ventilation, and refrigeration equipment, as well as accessories, in
accordance with company requirements and manufacture specifications.
As needed, performs limited diagnostics. Designs, fabricates, and
installs various ducts and duct fittings as required. Performs
start-ups on heating and cooling systems and other components.
Responsible for delivery of excellent customer service and sustaining
high levels of customer satisfaction. Effectively communicates with
customer regarding questions, concerns, and problems. Promotes
products and services to the customer. Calls Lead Coordinator with
specifics on replacement product sales leads generated from customer
service visit. Responsible for delivery and removal of equipment
needed to complete the installation work. Ensures company property,
vehicles, and tools are being properly used, maintained, and
accounted for. Following standard procedures and process, ensures
that the company vehicle is properly stocked, returns defective
warranty parts to branch, and orders/replenishes vehicle stock as
needed. Responsible for keeping installation vehicle clean and neat
both inside and outside in keeping with the company’s
professional image. Completes all paperwork in a neat, accurate,
thorough, and timely manner. Collects payment from customer.
Represents the company professionally, honestly, and ethically in all
business matters and concerns. Performs similar/other duties as
needed or assigned.

High school diploma or GED with
additional training in HVAC installation preferred. Must possess all
valid licensing or certification as required by federal, state,
provincial, or local governmental laws or regulations for the
geographical work area.

Knowledge of the fundamentals of
the operational functionality of residential heating, air
conditioning, and ventilation equipment as well as related
accessories. Experience in, and proficient at, installing residential
heating, air conditioning, ventilation, and refrigeration equipment,
as well as related accessories, successfully and without supervision.
Knowledge of the layout and installation requirements of residential
duct work and duct fittings. Proficient mechanical aptitude and the
ability to operate all necessary tools and equipment. Proficient and
able to operate all necessary tools and equipment to perform various
service projects. Basic skills in reading wiring diagrams and
troubleshooting problems with electrical, refrigerant, and duct
systems on residential HVAC equipment. Effective communication skills
to communicate with customer and resolve customer issues, complaints,
or concerns. Effective and efficient time-management and
organizational skills. Valid driver’s license with acceptable
driving record. Available to work flexible hours and on-call shifts
as needed. Ability to stand and walk and to climb ladders and attic
stairs and to maneuver in attics, basements, and crawl spaces to
access HVAC units. Ability to continually climb, balance, stoop,
kneel, crouch, and/or crawl. Natural or corrected vision to see and
focus for close, distance, peripheral vision with normal depth
perception. Ability to lift up to 75 pounds and ability to lift and
carry items weighing up to 50 pounds.
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