Residential HVAC Installer Lead (Buffalo, NY) Job Listing at Lennox in BUFFALO, NY

Consumer Products, Materials & Construction

Residential HVAC Installer Lead (Buffalo, NY)
Req #: 10365
Division: SE - #035 Service Experts Heating and Air Conditioning, Buffalo
Location: BUFFALO, NY US
Travel Involved: 0
Job Type: Full Time
Job Level: Experienced
Education: HS Diploma or Equivalent
Skills:
Category: Maintenance/Repair
Benefits: Lennox International offers an excellent salary and benefits package including competitive retirement plans. Our health benefits include medical, dental and vision insurance. Lennox International also offers employees basic life and AD&D insurance, a scholarship program and employee tuition reimbursement.

NO PHONE CALLS PLEASE. Lennox International Inc. and its subsidiaries are fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, creed, color, sex, sexual orientation, age, national origin, religion, disability, genetics, veteran's status, or any other category protected under federal, state or local law.
Company Information:
Innovate your career.

When you choose
Lennox International, you know you're getting the best.

That is why when you work at Lennox International, you know you are
among the best.

As a leading innovator of home and
commercial, heating, cooling, refrigeration, air-quality, and related
services, Lennox International is committed to helping our people
innovate our products and their careers.

Join over 12,000
employees worldwide who build our heritage of integrity and
innovation. At Lennox International, we make your home, your
businesses, and your work, a better place.
Job Description:

Requirements

Innovate your career.

When you choose
Lennox International, you know you're getting the best.

That is why when you work at Lennox International, you know you are
among the best.

As a leading innovator of home and
commercial, heating, cooling, refrigeration, air-quality, and related
services, Lennox International is committed to helping our people
innovate our products and their careers.

Join over 12,000
employees worldwide who build our heritage of integrity and
innovation. At Lennox International, we make your home, your
businesses, and your work, a better place.

General Description:
Responsible for the
complete and satisfactory installation of residential HVAC equipment
and accessories. Oversees the work of Install Helpers to ensure
work is performed correctly. Communicates with customer to
answer questions, resolve problems, and ensure complete customer
satisfaction. Works under the direction of the Field Supervisor
or Branch Manager.

Duties & Responsibilities:
• Works under minimum supervision to install
HVAC equipment and accessories in the customer’s home.
• Installs heating, air conditioning, ventilation, and
refrigeration equipment, as well as accessories, in accordance with
company requirements and manufacture specifications. As needed,
performs limited diagnostics.
• Designs, fabricates,
and installs various ducts and duct fittings as
required.
• Performs start-ups on
air conditioning systems.
• Responsible for delivery
of excellent customer service and sustaining high levels of customer
satisfaction. Effectively communicates with customer regarding
questions, concerns, and problems.
• Promotes products
and services to the customer. Calls Lead Coordinator with
specifics on replacement product sales leads generated from customer
service visit.
• Responsible for delivery and removal
of equipment needed to complete the installation work.
• Ensures company property, vehicles, and tools are being
properly used, maintained, and accounted for.
• Following standard procedures and process, ensures that
the company vehicle is properly stocked, returns defective warranty
parts to branch, and orders/replenishes vehicle stock as needed.
• Responsible for keeping installation vehicle clean and
neat both inside and outside in keeping with the company’s
professional image.
• Completes all paperwork in a
neat, accurate, thorough, and timely manner. Collects payment
from customer.
• Represents
the company professionally, honestly, and ethically in all business
matters and concerns.
• Performs similar/other duties
as needed or assigned.

Health & Safety Roles & Responsibilities:
• Reports any unsafe acts, conditions and
hazards to direct supervisor/manager immediately.
• Reports any contravention of legislation or company
policy, procedure or program to direct supervisor/manager
immediately.
• Corrects substandard acts or conditions
within area of control.
• Uses and maintains
appropriate personal protective equipment (PPE) as prescribed by
company program(s) or procedure(s)
• Never removes or
renders ineffective any safety guards, devices, or clothing
prescribed to be in place or worn.
• Complies with the
general rules as prescribed by company program(s) procedure(s)
• Operates devises or equipment as prescribed by company
program(s) or procedure(s)
• Participates in any
safety initiatives, teams, or committees.
• Reports
all injuries or incidents as prescribed by company program(s) or
procedure(s) immediately.
• Provides input on
developing safety initiatives and plans to eliminate exposures that
could cause accidents.
• Does not perform act that may
endanger the safety or well being of others
• Does not
engage in any pranks, contests, or rough boisterous behavior.
• Works in compliance with applicable legislative
requirement.
Qualifications:
• High
school diploma or GED with additional training in HVAC installation
preferred.
• Must possess all valid licensing or
certification as required by federal, state, provincial, or local
governmental laws or regulations for the geographical work area.
• Knowledge of the fundamentals of the operational
functionality of residential heating, air conditioning, and
ventilation equipment as well as related accessories.
• Experience in, and proficient at, installing
residential heating, air conditioning, ventilation, and refrigeration
equipment, as well as related accessories, successfully and without
supervision.
• Knowledge of the layout and
installation requirements of residential duct work and duct
fittings.
• Proficient mechanical aptitude and the
ability to operate all necessary tools and equipment.
• Proficient and able to operate all necessary tools and
equipment to perform various service projects.
• Basic
skills in reading wiring diagrams and troubleshooting problems with
electrical, refrigerant, and duct systems on residential HVAC
equipment.
• Effective communication skills to
communicate with customer and resolve customer issues, complaints, or
concerns.
• Effective and efficient time-management
and organizational skills.
• Valid driver’s
license with acceptable driving record.
• Available to
work flexible hours and on-call shifts as needed.
• Ability to stand and walk and to climb ladders and
attic stairs and to maneuver in attics, basements, and crawl spaces
to access HVAC units. Ability to continually climb, balance,
stoop, kneel, crouch, and/or crawl.
• Natural or
corrected vision to see and focus for close, distance, peripheral
vision with normal depth perception.
• Ability to lift
up to 75 pounds and ability to lift and carry items weighing up to 50
pounds.
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