Pool Server (Part Time) Job Listing at Luxury Resorts & Hotels in ORLANDO, FL

Leisure

Pool Server (Part Time)
Division: LXR
Property: Buena Vista Palace
Location: ORLANDO, FL US
Travel Involved: None
Job Type: Part Time
Job Level: Experienced
Education: High school diploma or equivalent
Skills:
Category: Food & Beverage
Compensation:

Position Summary:
The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

Requirements
Education & Experience:

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements:

Flexible and long hours sometimes required.
Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.

Mental requirements:

Must be able to convey information and ideas clearly.
Must be able to evaluate and select among alternative courses of action quickly and accurately.
Must be able to multi task.
Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
Must routinely meet deadlines.
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
Must be able to work with and understand financial information and data, and basic arithmetic functions.
Approach all encounters with guests and employees in a friendly, service-oriented manner.
Maintain regular attendance in compliance with Buena Vista Palace Hotel & Spa standards, as required by scheduling which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
Comply at all times with Buena Vista Palace Hotel & Spa standards and regulations to encourage safe and efficient hotel operations.
Maintain a friendly and warm demeanor at all times.
Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
Have a thorough knowledge of menus and current specials in applicable outlets.
Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
Pre-bus all tables removing soiled dishes after each course.
Be familiar with the operation of the P.O.S system.
Perform cashiering functions by closing checks and preparing end of shift paperwork.
Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
Adhere to all Gap Recipe Card standards during shift.
Must be available to assist employees and managers with special guest requests.
Ensure all required side work is completed accurately prior to end of shift.
Ensure that all health requirements are met when completing any and all of your side work.
Must maintain a friendly and warm demeanor at all times.
Walk deck area inquiring if guests are in need of food or beverages.
Maintain a clean and organized deck in order to provide a pleasant ambiance.
Be prepared to take immediate action during inclement weather (i.e. close umbrellas, pick up soiled towels and place in appropriate bins).
When walking deck be available to answer any guest questions or if you do not know the answer, know where you can find the answer.
Pick up food debris, used utensils and food items in order to deck area clean.
Ensure that tables and side stands are kept stocked, tidy and clean.
Keep all beverages at least full (coffee, tea, soda, water, and lemonade).
Breakdown trays of soiled dishes and linen in the dish room according to established standards.
Answer the telephone according to standards.
Consistently up sell food, beverage and promotional items to guests.
Be familiar with fire extinguishers, locations and know how to use them.
Receive and deliver food and beverage orders and collect payment.
Keep work area clean and sanitary according to the Board of Health Regulations and HACCP.
Understand proper food handling and rotation (FIFO).

Marginal:
Attend meetings/training as required by management.
Perform other duties as requested by management.
CARE Certified.
Safe Staff Food Handler Certified.