Concierge, Residential Job Listing at Montage Laguna Beach in Park City, UT

Leisure

Concierge, Residential
Job Title: Concierge, Residential
Job Type: Full-Time
Location: Park City, UT

Job Description:
Montage Deer Valley, located in the year-round community of Park City, Utah, is considered one of North America's finest mountain resort destinations.

SUMMARY

This position is responsible for performing daily tasks that align with the department’s long term goals and objectives,uphold Montage Deer Valley’s Vision, Mission and Values; support management and leadership, provides excellent customer service and telephone etiquette, and actively aspires to reach defined goals and objectives. A summary of the duties include, although are not limited: greeting residence owners and their guests with friendly and sincere welcome; providing information and assistance to owners regarding Park City and Resort attractions or points of interest; booking reservations for owners both within the resort and at outside facilities; properly logging all owner requests and performing follow up with owners; pre-calling owners in advance of arrival and creating individual, personalized itineraries; maintaining communication with Guest Reception and all other departments regarding owner requests or special needs as necessary; and daily owner lounge duties, not limited to, but including, light food and beverage presentation set up and breakdown.
All positions may perform additional duties as assigned based on business needs that may be outside the scope of normal duties.
Experience
High school or equivalent education required including a minimum of 1 year of experience in hotel or resort environments with a strong emphasis in customer service.
We are proud to be an Equal Employment Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.