PT Member Services Representative Job Listing at Mountain America Credit Union in Price, UT (Job ID A7F6FE8025)

Mountain America Credit Union

Mountain America Credit Union

Location: Price, UT
Application deadline: None
Type: Not specified
Career Level: Not specified
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No
Show all jobs for Mountain America Credit Union
Industries
Banking, Finance
Description



LOCATION

Price Branch


494 East Main Street

Price, UT 84501

SCHEDULE

Part-Time: Monday - Friday 1 pm - 5 pm; Rotating Saturdays 9 am - 2 pm 

POSITION PURPOSE


Recognize and meet member and potential member needs by providing quality service through transactions and cross-selling products and services. Have a consistent focus to increase member satisfaction and account retention.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

To be effective, an individual must be able to perform each job duty successfully. 


  • Provide quality service (AAA) to members and potential members

  • Recognize member needs and cross-sell products and services

  • Balance cash drawer

  • Represent the credit union in a professional manner, both in dress and in actions

  • Accurately and efficiently process transactions in accordance with established policies and procedures

  • Actively participate and complete product knowledge courses

  • Follow up on referrals e.g. warm calling

  • Comply with all regulations as required by law, including but not limited to Bank Secrecy Act, OFAC, FACT Act, GLBA, Regulation CC (funds availability), Regulation DD (TIS) and other regulations as required by law as it relates to his/her position

  • Perform other duties as assigned


 

 

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

 

Experience

At least six months of branch or related experience

 

Education

High school diploma or equivalent

 

Licenses, Certificates, Registrations, Trainings


  • To be completed during the first 90 days:




  • MAU Advance MSR Courses

  • MAU Products Services

  • MAU Shared Branching

  • MAU MSR Sales Learning Plan

  • Teller Follow-up Training

  • MSR Sales Certification




  • Annual MSR Certification


 

Computer/Office Equipment Skills


  • Basic computer operating skills

  • Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel)

  • Type a minimum of 35 words per minute preferred

  • Symitar experience preferred


 

Managerial Responsibility

Have no supervisory/managerial responsibilities

 

Interpersonal Skills

Work normally involves contact with persons beyond immediate associates generally regarding routine matters for purposes of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members of vendors) requiring ordinary courtesy in providing assistance and information.

 

Other Skills and Abilities

Cash handling skills, good math skills, effective communications, positive attitude and willingness to promote credit union products and services.


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