Club Lounge Host Job Listing at Omni Hotels in Asheville, NC (Job ID omnihotels-18627)
Club Lounge Host - (18627)
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Club Lounge Host
Grove Park Inn & Spa - Asheville, NC 28804 US (Primary)
Omni Hotel Overview
Grove Park Inn & Resort
The AAA Four-Diamond Grove Park Inn is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.
Omni Grove Park Inn’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn may be your perfect match.
Summary:This position will ensure all guests are greeted and seated in a friendly and courteous manner.
* Greet guests when entering the restaurant with a pleasant smile and superior customer service
* Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
* Answer phone and record reservations for large parties
* Control high volume outside of restaurant
* Monitor dining rooms for seating availability, service, safety and well being of guests
* Assist servers when needed
* Thank every guest upon departure, invite them to return, and wish them a fond farewell
Must have strong verbal and written communication skills
Prior host experience preferred
Must be able to multi task
Must be able to stand and walk for an extended period of time or for an entire shift
Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
Must be able to work flexible shifts including nights, weekends, and holidays
Front Office Operations
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