PBX Phone Operator - Seasonal Job Listing at Omni Hotels in Hilton Head Island, SC
IndustriesLeisure
DescriptionPBX Phone Operator - Seasonal
Job Code: 19511 Division: Omni Hilton Head Oceanfront Resort Location: Hilton Head Island, SC US Travel Involved: None Job Type: Seasonal Job Level: Entry Education: High school diploma or equivalent Skills: Customer Service ->Phone Support Rooms ->PBX Category: Communications,Customer Service,Front Desk,Rooms,Sales Compensation: Position Summary: The Omni Hilton Head Oceanfront Resort is currently looking for Ideal Service phone operators for the 2013 summer season. Essential Functions: • Answer console. • Direct phone calls to appropriate Personnel. • Assist all guests and associates. • Log all guest complaints, issues work orders in Synergy and Epitome. • Wake-up calls. • Understand all emergency procedures. • Understand all radio signals • Understand all amenities and services of the Resort • Understand all Moments of Service scenarios • Telephone and keyboard, pen/pencil, photo-copying machine, computer and printer Radio, Nextel and facsimile machine Requirements: Operator experience in a full service hotel preferred. Seeking enthusiastic and passionate individual with a smiling voice and outgoing personality. Ideal candidate must have excellent communication skills, both verbal and written. Must possess strong customer service skills and be computer literate. Apply on Company Website |
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