Sport Desk Attendant Job Listing at Omni Hotels in Austin, TX (Job ID omnihotels-19747)
Sport Desk Attendant - (19747)
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Sport Desk Attendant
Barton Creek Resort & Spa - Austin, TX 78735 US (Primary)
Omni Hotel Overview
Barton Creek Resort & Spa
Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.
Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Summary:Responsible for manning the desk in the Tennis shop and/or the Fitness Desk
Smile, welcome our member/guests by name.
Set up appointments.
Know and greet members by name.
Registering member/guests by last name first, first name last and always get proper billing information, requests and gender preference.
Folding and stocking all towels, washcloths, sheets, bath mats, robes and amenities in the locker rooms, wet areas and hallways.
Maintaining of ice water, tea, napkins and cups throughout the area on both am and pm shifts.
Maintain cleanliness of locker room and wet areas throughout am and pm shifts.
Answer phones before three rings and all member/guest questions.
Assist in keeping all Fitness/Tennis storage space clean and organized.
Review communication log book at the start of each shift. Record information regarding member/guest issues, housekeeping, engineering, pools, hot tubs and steam rooms to shift supervisor/manager.
Complete and initial all opening and closing checklist and turn into shift supervisor/manager.
Know current hours of operation for the following areas: Fitness, Spa Salon, Kid's Club, Spa Shop, Coffee Market, Aquatics, Tennis and Pool Cabana.
6 months experience and training in similar position in the hotel/resort/guest service industry.
Helpful to have some computer experience as well as MICROS experience.
Must have excellent phone skills.
The Associate is often required to stand, walk, climb or balance; stoop, kneel, crouch or crawl.
The Associate must frequently lift and/or move up to 50 lbs.
Spa and Health Club
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