Director, Client Services Job Listing at Prudential in Scranton, PA
This position is responsible for leading a group of associates through 3-5 direct manager reports who are responsible for the ongoing servicing of our clients' retirement plans. Responsibilities are for overall day to day service operations of 3-5 service teams in Prudential's Relationship Management Organization. This person is accountable for deliverables as it relates to maintaining service measures, financial budget numbers, client and advisor satisfaction and employee satisfaction and development goals.
A qualified candidate will have strong, proven leadership skills with a solid defined contribution plan and financial services background. The incumbent will autonomously translate broad strategies into clear projects and initiatives within the organization. This individual will provide direct leadership, management and development oversight to a team of Relationship Managers managing average plan assets above $35M.
Bachelors Degree or equivalent experience required.
This position is based in Scranton, PA
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