Part Time Client Service Associate Job Listing at Prudential in Scranton, PA
Prudential Retirement-Part Time Client Service/Customer Service Associates (Scranton, PA)
Start Date is November 5, 2012 (The below schedule is not flexible and will be the same each week)
Schedule (17.5 hours / week):
Monday 10:00 a.m. - 8:00 p.m.
Wednesday 4:00 p.m. - 8:00 p.m.
Friday 4:00 p.m. -8:00 p.m.
You must be able to work full time hours M-F 8am-4pm for the first four weeks of paid training.
Our Associates are primarily responsible for answering in-bound calls from participants of our Defined Contribution (e.g. 401(k), 403(b), 457) and/or Defined Benefit plans. These individuals help answer retirement related questions; educate participants on rules/regulations of the plan(s); and assist in processing transactions. This position does not involve sales. Our Client Service Associates are the valuable front line of our business and gain the career experience, which is valued by other areas of the organization. We are looking for people who will bring much more to the position than just a voice on the other end of the phone. Our associates are very customer-focused and work well under pressure. They gain thorough knowledge of the financial services industry, a solid understanding of the retirement products we service, learn various administrative PC systems, process certain financial transactions, and become well versed in processing requirements.
In the future, this position may require FINRA Series 6 and 63 Registrations. If these registrations become a requirement, Prudential will provide study materials, paid training, and will pay for the exam fees.
Apply on Company Website
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