Project Director, Project Management Job Listing at Prudential in Roseland, NJ

Insurance, Finance

Manages a Business as Usual development effort or
assists in the management of a Program systems development effort.
Implements change control processes, prepares project plans and
leads factor analyses. Ensures that project meets cost, schedule
and quality requirements.
 
Description/Responsibilities:

• Oversee all aspects of the Salesforce.com platform


• Responsible for overseeing customer service to all users,
  managing and executing multiple strategic and business initiatives
  and providing management support when needed


• Play an integral role in developing and expanding the use of
  Salesforce.com for the Field


• Manage, prioritize and execute on a dynamic portfolio of
  Salesforce.com enhancements and projects that span over multiple
  business functions.


• Promotes growth activities and sales efficiency leveraging
  solutions created in Salesforce.com


• Works with users, IT and Salesforce.com staff on upgrades and
  enhancements based on future releases, user feedback and
  recommendations and evolving business needs such as the creation of
  new operating practices in the field


• Collaborate with business partners and Learning and development
  on user adoption and training for all field positions.

 
Other Responsibilities include but are not limited
to:

• Oversight of customer service and production support,
  troubleshooting with IT groups and Salesforce.com
  


• Analyze new Salesforce.com capabilities and possible use in the
  platform
  


• Provide clear solutions and the ability to influence
  recommendations for an optimal solution
  


• Manage license requirements and user access/profiles
  


• Basic report creation, escalated user help requests, workflow
  creation and management, document management, data cleanup/data
  management
  


• Assist Marketing and internal sales organization to develop and
  execute marketing campaigns using Salesforce.com
  

This position may be
located anywhere in the United States.

• BS/BA Degree
  
• experience with salesforce.com platform
  
• product knowledge and business/marketplace intelligence ofgroup insurance sales and account management practices
  
• High level of strategic thinking with the ability to integrateknowledge of diverse business functions and apply consultingprocesses
  
• Ability to articulate and promote a vision that is based on adepth and breadth of the strategic direction ofcorporation
  
• Ability to influence solutions/decisions with SeniorLeaders
  
• Independent decision making accountability
  
• Strategic business acumen and leadership skills with potentialto grow
  
• Ability to influence diverse teams and building strong businessrelationships
  
• Ability to collaborate with and understand the needs of seniorleadership and their staff and translating those needs intoactionable plans
  
• Strong project management skills
  
• Excellent verbal communication and writing skillsrequired
  
• Excellent problem-solving skills required
  
• Attention to detail and ability to manage multiple highpriority items in a fast paced environment