Team Lead, Claims Job Listing at Prudential in Roseland, NJ

Responsible for leading a team of Long Term Disability (LTD) claim professionals including determination and payment authorization of LTD claims. Coaches, supervises and manages performance of employees (both technical performance and behaviors) and provides guidance to subordinates regarding general claim policy, contracts, and terminology. Partners with peer leadership group and contributes to the department's success by engaging in continuous improvement. Reviews complex claim cases,influence and interact with professional clinical and vocational resources. Communicates with clients, state insurance departments and other internal and external areas. Has both technical and administrative responsibilities.

Bachelors Degree preferred

Demonstrated leadership skills a must

Supervisory experience preferred, but not required

Prior experience with Long Term Disability claims

Ability to problem solve independently

Demonstrated focus on continuous improvement

Strong communication (verbal and written) and time management skills required

Proficiency in MS Word and Excel

Strong critical thinking, mathematical, problem solving, decision making & analytical skills are desired

Detail oriented with solid interpersonal skills

Demonstrated strong Customer Service skills and ability to partner

Understanding of STD/LTD product lines with experience of at least five plus years in disability claim organization preferred