Clerical Associate II Job Listing at Sears Logistics Services, Inc. in Gonzales, Louisiana (Job ID 125529BR)

Retail

Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 full-line and more than 1,350 specialty stores in the U.S. Sears, Roebuck also offers a variety of merchandise and services through sears.com, landsend.com, and specialty catalogs. Sears, Roebuck offers consumers leading proprietary brands including Kenmore, Craftsman, DieHard and Lands' End -- among the most trusted and preferred brands in the U.S. Sears, Roebuck is the 2011 ENERGY STAR® Retail Partner of the Year. The company is the nation's largest provider of home services, with more than 11 million service calls made annually.

Job Purpose: To ensure customer service and clerical inventory/4-walls support activities are conducted in accordance with internal quality standards, while working to provide efficient service to customers both internal and external. Job Responsibilities: • Perform specific inventory related processes and support related 4-walls activities • Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs • Input data into DOS and other related DD channel systems • Communicate with internal and external customers any requested information • Respond to all phone requests/inquiries within designated time window • Perform required processing of customer data based inquires, both internal and external • Communicate effectively on all issues related to the daily operations within the department • Cross train as needed to learn all clerical functions • Must meet deadlines and productivity/quality standards • Assist other departments as needed • Perform miscellaneous duties as assigned

• Perform specific inventory related processes and support related 4-walls activities • Investigate and process overages, shortages, damages, adjustments, related to production reports and other related reports and logs • Input data into DOS and other related DD channel systems • Communicate with internal and external customers any requested information • Respond to all phone requests/inquiries within designated time window • Perform required processing of customer data based inquires, both internal and external • Communicate effectively on all issues related to the daily operations within the department • Cross train as needed to learn all clerical functions • Must meet deadlines and productivity/quality standards • Assist other departments as needed • Perform miscellaneous duties as assigned

A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:

• Medical and Dental Plans
• Health Care and Dependent Daycare Flexible Spending Accounts
• Short and Long-Term Disability
• Company Paid and Optional Life Insurance
• Business Travel Insurance
• Merchandise Discount
• Adoption Assistance
• Kmart Advantage Rx
• ConSern Loans for Education
• Worklife Solutions
• Voluntary Benefits
• Commuter Benefits
• Sears Holdings Corporation Associate Stock Purchase Plan
• 401(k) Savings Plan
• Vacation Time with Personal Days
• National Holidays
  

An Equal Employment Opportunity and Affirmative Action Employer.