Credit Call Center Representative - Seasonal Part Time Position Job Listing at Sears Logistics Services, Inc. in lake mary, Florida (Job ID 126201BR)

Retail

Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 full-line and more than 1,350 specialty stores in the U.S. Sears, Roebuck also offers a variety of merchandise and services through sears.com, landsend.com, and specialty catalogs. Sears, Roebuck offers consumers leading proprietary brands including Kenmore, Craftsman, DieHard and Lands' End -- among the most trusted and preferred brands in the U.S. Sears, Roebuck is the 2011 ENERGY STAR® Retail Partner of the Year. The company is the nation's largest provider of home services, with more than 11 million service calls made annually.

Under the direction of the Credit Call Center Assistant Manager, the Call Center Representative is responsible for taking inbound calls from Home Improvement Sales Project Consultants who are requesting financing on behalf of the Home Improvement customer. This is a seasonal assignment supporting the peak Home Improvement season. SCOPE OF RESPONSIBILITY: • Support project consultants and other internal departments with prompt and courteous customer service across multiple US markets • Facilitates all aspects of originating consumer credit by functioning as the conduit between Sales and the Lender. • Call Center Representatives are also depended upon for a thorough knowledge of the credit vehicles offered by Sears HI and for troubleshooting financing issues. • Supports approximately 1400 project consultants from a credit customer service standpoint.

SCOPE OF RESPONSIBILITY: • Support project consultants and other internal departments with prompt and courteous customer service across multiple US markets • Facilitates all aspects of originating consumer credit by functioning as the conduit between Sales and the Lender. • Call Center Representatives are also depended upon for a thorough knowledge of the credit vehicles offered by Sears HI and for troubleshooting financing issues. • Supports approximately 1400 project consultants from a credit customer service standpoint.

A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:

• Medical and Dental Plans
• Health Care and Dependent Daycare Flexible Spending Accounts
• Short and Long-Term Disability
• Company Paid and Optional Life Insurance
• Business Travel Insurance
• Merchandise Discount
• Adoption Assistance
• Kmart Advantage Rx
• ConSern Loans for Education
• Worklife Solutions
• Voluntary Benefits
• Commuter Benefits
• Sears Holdings Corporation Associate Stock Purchase Plan
• 401(k) Savings Plan
• Vacation Time with Personal Days
• National Holidays
  

An Equal Employment Opportunity and Affirmative Action Employer.