Garage Door Installer (Melrose Park, IL) Job Listing at Sears Logistics Services, Inc. in Melrose Park, Illinois (Job ID 86100BR)
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 full-line and more than 1,350 specialty stores in the U.S. Sears, Roebuck also offers a variety of merchandise and services through sears.com, landsend.com, and specialty catalogs. Sears, Roebuck offers consumers leading proprietary brands including Kenmore, Craftsman, DieHard and Lands' End -- among the most trusted and preferred brands in the U.S. Sears, Roebuck is the 2011 ENERGY STAR® Retail Partner of the Year. The company is the nation's largest provider of home services, with more than 11 million service calls made annually.
Job Responsibilities: · Provides quality garage door installation, repair, and new garage door openers. · Responsible for day to day coordination of garage door services to ensure jobs are completed as scheduled. · Assists in training as new technicians are needed. Specific Essential Functions: · Plans workday with Garage Door sales representative. · Responsible for safe driving of company vehicles. · Responsible for safe worksite and equipment and truck. · Responsible for garage door supplies and inventory management. · Assists in customer service issues in the garage door department. · Reviews work orders for accuracy and completeness before departing to job. · Installing garage doors, openers and associated components as indicated on work order. · Collects payment for completed jobs and post Sears sticker. · Assist with ongoing training. · Responsible for achieving quality score 70% 10’s, with at least a 15% response rate. · Other duties as assigned.
Required Job Capabilities: · Must have basic knowledge of electrical wiring as it relates to installing garage door openers. · Must be well organized and possess good interpersonal skills. · Demonstrated ability of good customer service techniques, which include follow through on all matters of the sale and installation.
A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:
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