**HIRING EVENT (3/8 & 3/14) - Journeyman/Master Licensed HVAC Techs Job Listing at Sears Logistics Services, Inc. in Gaithersburg, Maryland (Job ID 122178BR)
Sears Logistics Services, Inc., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is responsible for all logistical activity at more than 2,400 Sears-branded and affiliated stores throughout all 50 states, Puerto Rico and Canada. Sears-branded and affiliated stores are a leading full-line retailer providing merchandise, related services and quality brands such as Kenmore, Craftsman, Diehard and Lands' End while providing a wide range of home merchandise, appliances, electronics, apparel and automotive products and services to its customers. They also offer a variety of merchandise and services through specialty catalogs, sears.com and are the nation's largest provider of home services, with more than 13 million service calls made annually.
Date: Friday, March 8 & Thursday, March 14 Location: Gaithersburg Office 16401 Shady Grove Rd Gaithersburg, MD 20877 Time: 11:00AM to 3:00PM WE ARE HIRING HVAC SERVICE TECHNICIANS IN WASHINGTON DC, MARYLAND, AND NORTHERN VIRGINIA. ALL TECHS MUST BE CFC/EPA CERTIFIED. ALSO LOOKING FOR PREVENTATIVE MAINTENANCE TECHNICIANS. FOR DC AND MD: • MUST HAVE Washington, DC or Maryland Journeyman or Master's license for Air Conditioning and Refrigeration. • Sign on Bonus of up to $2400 Sign On Bonus depending on which license is held in DC. Sign on Bonus of $600 for licenses held in MD. For VA: • MUST HAVE 5 years of HVAC field experience doing service and repairs. * Please apply online in advance. For additional details or assistance, please call Erik Flores @ 407-551-5433 or email at Erik.Flores@searshomepro.com **THE SYSTEM WILL BE DOWN FROM MARCH 6-10. PLEASE CONTACT ERIK FLORES AT THE ABOVE ADDRESS IF YOU'RE PLANNING ON ATTENDING OR HAVE ANY QUESTIONS** The HV Service Technician is responsible for providing timely and quality repairs of customers' products (Heat Pumps, Heating Ventilation and Air Conditioning, Gas and Oil Furnaces & Boilers) while maintaining the highest level of customer service. Additionally, this position promotes and sells additional products and services that directly impact the profitability of the Company.
Job Duties/Responsibilities: • Performs timely and quality repairs in resolving customer complaints • Diagnoses and repairs appliances and equipment in the customer's home and gives the customer an accurate estimate of the cost of repair if applicable • Uses basic tools or instruments to assemble, adjust, calibrate, repair or test various products • Works as a dedicated team member to ensure fast, flexible and expert service to every customer • Maintains high level of customer satisfaction through efficient and timely customer resolution • Follows the Value Added Services Process (i.e., selling extended warranties, water filters, generating customer interest in new Heating Ventilation and Air Conditioning systems as appropriate) by effectively communicating the benefits to the customer • Provides direction and mentors Preventative Maintenance Check Technician as applicable • Maintains the highest level of service standards and communicates openly with District Production Manager to assist as needed with resolving customer issues • Recognizes and acts upon every opportunity to drive revenue through the Value Added Services Program (VASP) • Maintains truck stock inventory and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition • Completes all Break/Fix Technician training elements within required timeframes • Performs other duties as assigned Years of Related Experience: 1-2 Years License/Certificate Required: Yes Driver's License Required: Yes Travel Requirements: 25% Age Requirement: 18+ Required Skills: • Ability to use Sears Smart Toolbox (SST) to input, modify or output information • Ability to communicate, read, understand and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks • Complete knowledge of all tools, equipment and materials used to perform services on Heating Ventilation and Air Conditioning (HVAC) units • Ability to do off season installs (market based) • Ability to read, write and speak English • Ability to receive truck stock at home if a Company vehicle is retained at the Break Fix Technician's residence or other location • Ability to work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed • Ability to handle stressful situations and work in a fast paced environment • Ability to follow appropriate industry specific regulations related to the handling of hazardous materials • Ability to lift and carry up to 75 lbs. • Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb • Ability to drive and travel long distances of over 5 hours • Ability to drive in various weather conditions for long periods of time and in various demographic areas • Ability to access interior and exterior landscapes • Ability to access different levels of terrain while performing duties Preferred Skills: • High school diploma or General Education Degree (GED)
A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:
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