Residential Cookin/Appliance Repair Tech (Eden Prairie, MN) Job Listing at Sears Logistics Services, Inc. in Eden Prairie, Minnesota (Job ID 123929BR)

Retail

Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 full-line and more than 1,350 specialty stores in the U.S. Sears, Roebuck also offers a variety of merchandise and services through sears.com, landsend.com, and specialty catalogs. Sears, Roebuck offers consumers leading proprietary brands including Kenmore, Craftsman, DieHard and Lands' End -- among the most trusted and preferred brands in the U.S. Sears, Roebuck is the 2011 ENERGY STAR® Retail Partner of the Year. The company is the nation's largest provider of home services, with more than 11 million service calls made annually.

This position is responsible for the repair of products in the customer’s home. Products repaired include the following home appliances: Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances. This position provides timely and quality repairs of customers’ products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company. We provide a service van, specialized tools, uniforms, laptop computer, cell telephone, and periodic training. Click Below To See Yourself at Sears with the Sears In-Home Service Video! http://www.searsholdings.com/careers/careerpathfinder.php

Specific Essential Functions: - Ability to aid physically the service technician in the handling of appliances or equipment to be repaired - Ability to work variable and flexible hours, including overtime as needed - Ability to handle stressful situations and work in a fast-paced environment - Ability to apply appropriate safety procedures and equipment to protect company and customer assets - Ability to communicate effectively with the service technician and customer - Ability to read and utilize reports as needed - Ability to read, write and speak English - Ability to maintain a professional appearance according to company dress code - Ability to follow ISO 9001:2000 process guidelines - Regular and consistent attendance is an essential requirement of employment Experience/Education Requirements: - High school diploma or general education degree (GED) preferred - Must be at least 18 years of age - Mechanical aptitude required - Must be able to pass the pre-employment drug screen, criminal background check and driver's license check - Must possess and maintain a valid state driver's license per company policy Required Job Competencies: - Work well with others in a team environment to deliver high performance results - Outstanding customer service skills - Open to change and the ability to implement change quickly and effectively - Convey a positive image of the company in all actions and behaviors - Excellent communication skills - Good listening skills

A comprehensive and competitive benefit program is designed to meet the needs of our associates and their families. Benefits eligibility depends on employment classification, location, and other variables. Benefits offered include:

• Medical and Dental Plans
• Health Care and Dependent Daycare Flexible Spending Accounts
• Short and Long-Term Disability
• Company Paid and Optional Life Insurance
• Business Travel Insurance
• Merchandise Discount
• Adoption Assistance
• Kmart Advantage Rx
• ConSern Loans for Education
• Worklife Solutions
• Voluntary Benefits
• Commuter Benefits
• Sears Holdings Corporation Associate Stock Purchase Plan
• 401(k) Savings Plan
• Vacation Time with Personal Days
• National Holidays
  

An Equal Employment Opportunity and Affirmative Action Employer.