SPMF-Patient Service Representative--Psychiatry Job Listing at Sutter Health in San Francisco, CA (Job ID 1206143)

Healthcare, Healthcare

Sutter Pacific Medical Foundationis a multi-specialty physician group focused on tertiary and quaternary services. Our goal is to support the private practices of community-based physicians by offering deep expertise in specialty services not typically provided locally. With more than 200 physician members, SPMF provides medical services at over 40 outreach clinics throughout Northern California and Nevada. We are headquartered in San Francisco and Santa Rosa and are affiliated with California Pacific Medical Center (CPMC). CPMC was recently named one of the top 50 hospitals in the U.S. by the Leapfrog Group, a nonprofit organization that measures hospital quality and safety. California Pacific is home to the Bay Area's thought leaders in specialty medical care. Our relationship with this outstanding medical center allows us to extend the practices of primary and secondary care physicians by offering expertise for complex cases, leading-edge technology and the highest standards for patient care.

PRIMARY PURPOSE: (Position Summary)

Under the direct supervision of the Manager of Psychiatry Department, incumbent assists in patient registration, scheduling appointments, clinician support and customer service. The position supports over ten clinicians and requires ability to meet multiple demands and responsibilities. The Patient Service Representative is the department's representative to patients and the public at large. Thus, the incumbent must possess exceptional public relations/customer service skills with strong sensitivity to meet patient needs.