Language Coach Job Listing at TeleTech in Cainta

Customer Service, Consulting

Under the supervision of the LR Supervisor, an LR Coach will work closely with the local Training Team, the Project Operation Team/s and the Project Quality Team/s to support ongoing English language skills development.

 

DUTIES & RESPONSIBILITIES
 Delivers communication coaching for bottom performers and most-help-needed associates as defined by operations. Also, delivers communication remediation and PIP sessions.
 
 

 

·         Individual who has spent considerable time and study in the a native-English speaking country and who writing / speech / and grammar is excellent AND who have training skills (candidates who have spent time in a native-English speaking country during prepubescent or early adolescence and/or generally have a greater mastery of the targeted accent)
 
·         Individual whose English writing / speech / and grammar skills are excellent AND who have training skills.
 
·         Quality Specialists or Operations personnel with experience coaching and/or evaluating voice and accent