Appointment Scheduler PART TIME TCP FM1960 Call Center (Northwest area) Job Listing at Texas Children's Hospital in Houston, TX

Healthcare, Medical

Job Description
Job Title:
Appointment Scheduler PART TIME-TCP FM1960 Call Center (Northwest area) Job ID:
126050 Northwest, Houston, TX Location:
Full/Part Time:
Part-Time Regular/Temporary:
Regular Shift and Salary Grade Shift: 8a-5p
PART TIME

Salary Grade: 5 Position Summary Overview:
Schedule appointments, provide and obtain pertinent information, maintain patient demographic and insurance information and process messages for physicians and staff at several different practice sites.

Responsibilities:
Answer telephone and direct calls; take messages and send to recipient via computer; transfer telephone to/from answering service. Monitor patient information and other practice data; maintain current knowledge of participating health plans and levels of coverage; verify patient demographic information when scheduling appointment and enter into billing system; verify and document coverage of service. Schedule appointments; verify next day appointments; accommodate walk-ins.

Knowledge and Skills:
Knowledge of general office tasks, confidentiality and medical terminology required. Knowledge of related OSHA and Joint Commission guidelines and requirements. The ability to provide excellent customer service, act in a professional manner, type, use a multi-line telephone, computer, fax and copier.

Education and Experience:
High school diploma or equivalent and a minimum one (1) year related experience required. About Texas Children's Texas Children's Pediatrics is dedicated to providing a pediatric healthcare delivery environment that promotes integrity, enthusiasm, satisfaction and pride in accomplishment for physicians, their staff and the families they serve. Join Our Team! Texas Children's Pediatrics are primary care practices located throughout the Houston area. Doctors provide primary care, diagnosis, management and follow-up for well and ill infants and children. Office hours are typically from 8:30 a.m. to 5:00 p.m. Some offices have evening and Saturday hours. We offer many career opportunities.

No third party considerations will be accepted at this time. Vendors please do not call HR directly to solicit.