Clevelander - F & B Manager Job Listing at The Clevelander Hotel in Miami Beach, FL (Job ID clevelander-35068)

The Clevelander Hotel

Location: Miami Beach, FL
Application deadline: None
Type: Not specified
Career Level: Not specified
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No
Show all jobs for The Clevelander Hotel
Clevelander - F & B Manager
Location: Miami Beach, FL
Salary Range: Will Be Discussed During Interview
Employment Type: Full Time
Description: Oversees all food and beverage service within a property zone and ensures excellent service standards are maintained

Responsible for training and upholding company/brand/service standards.
Duties: -Implements organization strategy and operating plan
-Manages and measures performance of service associates within a property zone
-Conducts pre-shift meetings and informs staff of specials, upcoming events, etc.
-Drives and instills core values in each service associate through the effective management of policies and procedures
-Resolves customer concerns and/or complaints escalated from service associates while maintaining customer satisfaction
-Ensures assigned zone is properly stocked with the needed operational equipment
-Controls costs and breakage for assigned zone
-Ensures orders for outlets are completed according to the internal requisition process
-Manages bank and provides change to associates in assigned zone
-Ensures time and attendance compliance from service associates
-Creates weekly schedule for service associates and reviews with Senior Manager
-Collaborates with Senior Manager on service associate performance evaluations
-Prepares property daily to ensure cleanliness and safety within assigned property zone
-Develops and implements food and beverage training plans and ensures all direct reports are properly trained
-Maintains and ensures compliance of all policies and procedures

Qualifications: High school diploma required, College Degree preferred and 5 years of high-volume restaurant experience required

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