PHARMACY TECHNICIAN - CALL CENTER Job Listing at The Judge Group in Philadelphia, PA

Business Services

Job ID: 377136
Job Title: PHARMACY TECHNICIAN - CALL CENTER
Job Type: Contract to Perm
Company: JUDGE GROUP
Location: Philadelphia PA
Contact E-mail: cbrown@judge.com
Salary: Open
Description:
Judge Healthcare is seeking a Pharmacy Techinician for the call center with a great company in the Philadelphia area !!

The Pharmacy Call Center Technicians will be responsible for the following:

* Providing knowledgeable and courteous customer assistance and response to members, providers and Pharmacy Call Center Technician inquiries.
* Handle calls and correspondence regarding pharmacy issues from providers/physicians and members.
* Identify and/or respond to inquiries, benefit payments, complaints, dissatisfactions, grievances and claim issues.
* Document calls in inquiry tracking system.
* Using established protocols, ensure resolutions provided are presented in a clear and accurate manner.
* Facilitate problem resolution and act as customers advocate.
The qualifications for this position are:

* PTCB Certified.
* At least six months Pharmacy Technician experience.
* Great communication skills.
* Comfortable working with computers, type 35 wpm.
* High School diploma or equivalent.
Qualified candidates are encouraged to apply to Corey Brown at cbrown@judge.com !!