eCommerce Fraud Manager-Memphis Job Listing at The TJX Companies in Framingham, TN (Job ID 56085)

The TJX Companies

The TJX Companies

Location: Framingham, TN
Application deadline: None
Type: Full time
Career Level: Mid-Senior Level
Salary Range: Not specified
Number of Jobs: 1
Relocation Available: No
Show all jobs for The TJX Companies
Industries
Retail
Description

The TJX Companies, Inc. is the leading off-price apparel and home fashions retailer in the U.S. and worldwide, operating four major divisions -- Marmaxx (T.J. Maxx and Marshalls) and HomeGoods in the United States; TJX Canada (Winners, HomeSense and Marshalls); and TJX Europe (T.K. Maxx and HomeSense). In late 2012, we acquired Sierra Trading Post, an off-price, Internet retailer of apparel and home fashions, bringing it into our family of businesses. With over $27 billion in revenues in 2013, more than 3,200 stores, and approximately 191,000 Associates, success is always in style at TJX. We at TJX understand that both our customers and the talent pool from which our Associates come are increasingly diverse. Our core values of respect, integrity and fairness are inherent in the relationships we build with each other, our vendors and our customers. We are committed to leveraging the differences among our Associates and customers to create both a diversified mix of talent within TJX and a diversified mix of merchandise within our stores. We consider the unique views and opinions of our Associates to be key to our growth and success in the future.

Responsibilities:

  • Directs the development, execution, and communication of eCommerce strategies for Loss Prevention by maintaining current programs and developing forward looking programs and processes.
  • Develop and implement comprehensive fraud detection strategies in conjunction with business rules that balance fraud loss, cost of execution, and customer experience based on agreements
  • Review, investigate, and track suspicious activity, analyze trends, communicate fraud/security threats to management, and provide recommendations for loss mitigation as needed
  • Create and maintain metrics for measuring the success of fraud detection/prevention strategies
  • Provide analytical approach to investigative priorities
  • Maintain a balanced and focused use of available resources to promote investigations while ensuring all aspects of the investigative process meets the highest level of standards
  • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives
  • Manages staff and develops them for future growth within the department and organization. Coaches staff on performance and professional development issues. Motivates staff to achieve efficiency and productivity. Conducts performance appraisals, interviews and discipline/documentation as needed.

 

Requirements:

  • Ability to lead, motivate and direct within a matrixed organization structure Ability to manage conflict and hold people accountable
  • Ability to influence others to achieve results
  • Ability to work cross functionally within Ecomm and the business
  • Strong problem solving and analytic skills
  • Strong organization skills and attention to detail
  • Ability to work in a fast paced, demanding, and fluid environment
  • Mentoring and coaching skills
  • 5+ yrs management

At the TJX Companies, Inc., you'll not only enjoy the security of working for a stable and profitable industry leader, but you'll also enjoy the benefits that go along with it, such as: Medical/Dental/Life insurance, Associate Discounts and a Savings/Profit Sharing 401(k) Plan.

Click Here for a full list of the benefits of working for The TJX Companies, Inc.

TJX is an equal opportunity employer committed to workplace diversity.
To ensure your resume can be seen by any TJX Recruiter for other possible job opportunities, please select the first option, "Any Company Recruiter Worldwide" when setting your profile visibility.

Posting Notes: Framingham || Massachusetts


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