Connect Center Sales Associate P/T- Deerfield, FL Job Listing at TigerDirect, Inc. in Deerfield, FL

Retail

Connect Center Sales Associate P/T- Deerfield, FL
March 05, 2013 - December 30, 2013
Location: Deerfield, FL
Salary Range: DOE
Employment Type: Part Time
Department: Retail
Description: The Sales Associate is responsible for maintaining outstanding customer service as per Company standards, generating sales, adhering to merchandising standards, following standard operating procedures (?SOP?), safeguarding company assets, and following a complex series of procedures and systems to qualify and obtain wireless service and product for customers.
Duties: ? Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
? Work with customers to understand and find the right solution (including the right product and the right service) for their lifestyle needs utilizing solution-centric sales methodology.
? Follow and maintain merchandising standards of the department as per SOP guidelines.
? Maintain an awareness of all promotions and advertisements offered by the company and by the different carriers.
? Assist in floor moves, merchandising, display maintenance, and housekeeping
? Assist in processing and replenishing merchandise and monitoring floor stock.
? Aid customers in locating merchandise.
? Assist in completing price changes within the department.
? Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
? Compute sales prices, total purchases and receive and process cash or credit payment.
? Participate in all inventory and cycle counts per the direction of the Store manager.
? Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
? Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
? Answer questions regarding the store and its merchandise.
? Describe merchandise and explain use, operation, and care of merchandise to customers.
? Ticket, arrange and display merchandise to promote sales.
? Communicate customer requests to management.
? Negotiates terms of sale and services with customer.
? Perform sales transactions.
? Performs additional duties as assigned.

Qualifications: ? Retail electronics and/or technology experience a plus.
? HS diploma or GED required.
? Ability to operate all equipment necessary to perform the job.
? Ability to communicate with associates and customers.
? Ability to read, count, and write to accurately complete all documentation
? Strong problem solving skills.
? Proven ability to be a team player.
? Must be results driven with the motivation in meeting the customer?s needs.
? Able to lift 50 pounds ? ladder climbing required.
? Ability to work under pressure in a fast paced environment.
? Be able to work a flexible schedule
? Requires the ability to multitask and well work under pressure.
? Excellent communications skills, both verbal and written, are required.
? Proficiency with Microsoft Office.
? Must be able to work extended hours as needed.