Connect Center Sales Associate P/T - Ft. Myers, FL Job Listing at TigerDirect, Inc. in Fort Myers, FL (Job ID tigerdirect-324021)
Connect Center Sales Associate P/T - Ft. Myers, FL
Location: Ft. Myers, FL
Salary Range: DOE
Employment Type: Part Time
Description: The Sales Associate is responsible for maintaining outstanding customer service as per Company standards, generating sales, adhering to merchandising standards, following standard operating procedures (�SOP�), safeguarding company assets, and following a complex series of procedures and systems to qualify and obtain wireless service and product for customers.
Duties: �Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
�Work with customers to understand and find the right solution (including the right product and the right service) for their lifestyle needs utilizing solution-centric sales methodology.
�Follow and maintain merchandising standards of the department as per SOP guidelines.
�Maintain an awareness of all promotions and advertisements offered by the company and by the different carriers.
�Assist in floor moves, merchandising, display maintenance, and housekeeping
�Assist in processing and replenishing merchandise and monitoring floor stock.
�Aid customers in locating merchandise.
�Assist in completing price changes within the department.
�Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
�Compute sales prices, total purchases and receive and process cash or credit payment.
�Participate in all inventory and cycle counts per the direction of the Store manager.
�Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
�Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
�Answer questions regarding the store and its merchandise.
�Describe merchandise and explain use, operation, and care of merchandise to customers.
�Ticket, arrange and display merchandise to promote sales.
�Communicate customer requests to management.
�Negotiates terms of sale and services with customer.
�Perform sales transactions.
�Performs additional duties as assigned.
Qualifications: �Retail electronics and/or technology experience a plus.
�HS diploma or GED required.
�Ability to operate all equipment necessary to perform the job.
�Ability to communicate with associates and customers.
�Ability to read, count, and write to accurately complete all documentation
�Strong problem solving skills.
�Proven ability to be a team player.
�Must be results driven with the motivation in meeting the customer�s needs.
�Able to lift 50 pounds � ladder climbing required.
�Ability to work under pressure in a fast paced environment.
�Be able to work a flexible schedule
�Requires the ability to multitask and well work under pressure.
�Excellent communications skills, both verbal and written, are required.
�Proficiency with Microsoft Office.
�Must be able to work extended hours as needed.
Apply on Company Website
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