Connect Center Sales Associate P/T - Ft. Myers, FL Job Listing at TigerDirect, Inc. in Fort Myers, FL (Job ID tigerdirect-324021)
Connect Center Sales Associate P/T - Ft. Myers, FL
Location: Ft. Myers, FL
Salary Range: DOE
Employment Type: Part Time
Description: The Sales Associate is responsible for maintaining outstanding customer service as per Company standards, generating sales, adhering to merchandising standards, following standard operating procedures (-SOP-), safeguarding company assets, and following a complex series of procedures and systems to qualify and obtain wireless service and product for customers.
Duties: -Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
-Work with customers to understand and find the right solution (including the right product and the right service) for their lifestyle needs utilizing solution-centric sales methodology.
-Follow and maintain merchandising standards of the department as per SOP guidelines.
-Maintain an awareness of all promotions and advertisements offered by the company and by the different carriers.
-Assist in floor moves, merchandising, display maintenance, and housekeeping
-Assist in processing and replenishing merchandise and monitoring floor stock.
-Aid customers in locating merchandise.
-Assist in completing price changes within the department.
-Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
-Compute sales prices, total purchases and receive and process cash or credit payment.
-Participate in all inventory and cycle counts per the direction of the Store manager.
-Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
-Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
-Answer questions regarding the store and its merchandise.
-Describe merchandise and explain use, operation, and care of merchandise to customers.
-Ticket, arrange and display merchandise to promote sales.
-Communicate customer requests to management.
-Negotiates terms of sale and services with customer.
-Perform sales transactions.
-Performs additional duties as assigned.
Qualifications: -Retail electronics and/or technology experience a plus.
-HS diploma or GED required.
-Ability to operate all equipment necessary to perform the job.
-Ability to communicate with associates and customers.
-Ability to read, count, and write to accurately complete all documentation
-Strong problem solving skills.
-Proven ability to be a team player.
-Must be results driven with the motivation in meeting the customer-s needs.
-Able to lift 50 pounds - ladder climbing required.
-Ability to work under pressure in a fast paced environment.
-Be able to work a flexible schedule
-Requires the ability to multitask and well work under pressure.
-Excellent communications skills, both verbal and written, are required.
-Proficiency with Microsoft Office.
-Must be able to work extended hours as needed.
Apply on Company Website
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