Sales Manager - Hoffman Estates, IL Job Listing at TigerDirect, Inc. in Hoffman Estates, IL (Job ID tigerdirect-417321)
Sales Manager - Hoffman Estates, IL
Location: Hoffman Estates, IL
Salary Range: DOE
Benefits: Medical, Dental, Life, 401(k), PTO's, Commission, etc.
Employment Type: Full Time
Description: The Retail Sales Manager is responsible for providing the coordination and implementation of promotional strategies through sales associates to penetrate local computer, laptop, television, and software market. Will assist in the resolution of routine customer questions/problems with the company, products and services. Performs a variety of duties related to sales, retention and customer service in accordance with company policies and procedures under the direction of the General Manager.
Duties: �Maintain customer experience through store presentation and team member interaction
�Train and develop retail sales team members by conducting weekly sales meetings, weekly report card sessions, and daily sales observations.
�Execution of company merchandising and LP standards
�Maintain the sales quota on a daily basis through inside sales at retail store(s).
�Responsible for the supervisory actions of the retail sales associates within geographic area.
�Prepare quotes, cost analysis, and profit calculations.
�Maintain research and knowledge of new products, primarily computer systems.
�Meets and exceeds team member expectations by providing service and department teamwork.
�Provides value added service to customers by doing whatever reasonable and possible to meet or exceed customer expectations.
�Demonstrates teamwork by cooperating and assisting co-workers as needed.
�Communicates effectively with customers, co-workers and management.
�Maintain confidentiality of all customer and company information.
�Represent the Company in public relations, i.e., golf tournaments, trade shows, parades, etc.
�Performs other duties as required to provide excellent service and teamwork
Qualifications: �3-5 years retail electronics and/or technology and sales experience a plus.
�HS diploma or GED required.
�Understanding of the principles and practices of supervision.
�Willingness to cooperate and work with others to achieve results.
�Ability to define problems, define seriousness of problems, collect data, and establish facts
�Willingness to follow through and complete tasks to meet deadlines.
�Maintain positive attitude towards co-workers and customers.
�Effective time management
�Ability to exercise independent judgment
�Professional and effective oral and written communication skills
�Basic computer and network operations such as Window and Word
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