24 Business/Mgmt. Job Openings at Vantiv Within 25 mi. of Cincinnati, OH

Displaying results 1 - 15 of 24
Vantiv

Card Services Customer Service Representative I

Vantiv - Cincinnati, OH
Position Description Job Summary: Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing additional clerical duties as ass...
Application Deadline: None
Vantiv

Financial Analyst/Reporting Analyst

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: Helps to identify and create meaningful weekly, monthly, and ad-hoc reporting and metrics that fulfill external client, business line, and executive team needs and requirements. Coordinates development and support for new and existing reports. Partners with the business units and IT leadership to develop reports that provide a solid knowledge b...
Application Deadline: None
Vantiv

Card Fraud Detection Supervisor

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: Supervise the day-to-day operations of a specialized team of fraud detection specialists, controlling workflow to assure team and individual goals are met, fraud losses are limited, all policies and procedures are followed, and that quality service is provided to all Vantiv Customers and customer base for over 800 Financial Institutions.
Application Deadline: None
Vantiv

Director, Conversions

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION:   This position is responsible for leading a team of people to execute on highly complex new sale and ongoing business support client duties. The goal of this effort is to ensure new clients and existing clients receive a strong level of customer service, while driving the teams to high performance through development and continuous improvem...
Application Deadline: None
Vantiv

Issuer Services Disputes Representative II

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: Under direct supervision, investigates and processes incoming customer and 5/3 financial institutions credit card disputes. Provides quality customer service to external as well as internal customers. ESSENTIAL DUTIES RESPONSIBILITIES: • Investigates complex 5/3 customer and/or financial institution incoming card disputes and/or calls...
Application Deadline: None
Vantiv

VEST Specialist I

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION:  Responsible for providing and building both Business/Customer relationship and growth support for Banking and Business Partners as well as providing world class service to Vantiv’s Merchant Sales Representatives.  The focus of this position is to develop, and demonstrate empathy within the bank partner/business relationships and to build confi...
Application Deadline: None
Vantiv

Senior Relationship Management Associate

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: Responsible for aiding the Relationship Management team to increase production and customer retention in order to meet the goals of the organization. Utilizes advanced knowledge to support a broad range of clients, from moderate to complex. Analyze technical issues utilizing advanced knowledge of Vantiv Product offerings. ESSENTIAL DUTIES AN...
Application Deadline: None
Vantiv

Card Services Customer Service Representative I

Vantiv - Cincinnati, OH
Position Description Job Summary: Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing additional clerical duties as ass...
Application Deadline: None
Vantiv

Contact Center Technical Agent II

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: Provide courteous, timely, accurate and efficient issue resolution to internal and external customers in answering inquiries and solving problems related to equipment and processes related to electronic transaction processing. Among other things you will be expected to handle calls related to installing and training a merchant on how to use the...
Application Deadline: None
Vantiv

Collections & Outbound Servicing Rep I

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: The mission of the Collections and Outbound Servicing department is to reduce losses and minimize risk by contacting delinquent and over limit cardholders. This will allow the collector to determine the reason for delinquency and make payment arrangements to return their accounts to a current or under limit status. Also makes outbound calls to ...
Application Deadline: None
Vantiv

Card Services Customer Service Representative I

Vantiv - Cincinnati, OH
Position Description Job Summary: Under general supervision and in accordance with established policies and procedures, the Customer Service Representative I will communicate with cardholders and credit union representatives on the telephone in order to provide information and resolve problems. The CSR I may also be responsible for performing additional clerical duties as ass...
Application Deadline: None
Vantiv

Investigations and Disputes Supervisor

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: First level of exempt leadership in the VANTIV Contact Center reporting to the Collections Manager. As a key member of our leadership team, you will have the opportunity to guide a team in this department in driving down delinquency and meeting our targets of minimizing overall charge-offs for our internal external clients. Moreover, you will b...
Application Deadline: None
Vantiv

Sr. Quality Analyst

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: Responsible for conducting Call Quality Program, including representative call monitoring, personal interaction with operational management and external clients. Provide valuable customer feedback to Call Center management on opportunities for improvement that will help the Call Center and clients be more successful. DUTIES AND RESPO...
Application Deadline: None
Vantiv

Merchant Services Dispute Representative I

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: Under supervision, review credit card dispute cases to determine financial liability under Visa/MasterCard/Discover regulations. May interact with external and internal customers on a basic level to explain chargeback policies and procedures. ESSENTIAL DUTIES RESPONSIBILITIES: • Review incoming credit card disputes and apply Visa/MasterC...
Application Deadline: None
Vantiv

Merchant Services Dispute Representative I

Vantiv - Cincinnati, OH
Position Description GENERAL FUNCTION: Under supervision, review credit card dispute cases to determine financial liability under Visa/MasterCard/Discover regulations. May interact with external and internal customers on a basic level to explain chargeback policies and procedures. ESSENTIAL DUTIES RESPONSIBILITIES: • Review incoming credit card disputes and apply Visa/MasterC...
Application Deadline: None
Displaying results 1 - 15 of 24